8:16 am, October 16, 2014
boundary said:
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While you're at it, can you re-enable the vendors? Also when you do that, please add wasteland forceful back into the list of things we can b [..]
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8:16 pm, October 15, 2014
Hello Pilots,
Due to a critical issue that has popped up, we have temporarily disabled the PvP Voucher Vendors in Broken Peninsula. We hope to have this issue resolved soon and will re-enable the ve [..]
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8:16 am, October 15, 2014
Titan tokens are only temporary disabled and we hope to bring them back once we resolve the issue with them (which is being prioritized around getting vendors up that accept tokens): http://forums.fir [..]
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8:16 pm, October 14, 2014
CowedOffACliff said:
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You missed the question entire Mikachu. If you look at the market ingame there are currently (primary!) weapons visible with odd new pr [..]
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8:16 am, October 14, 2014
This should now be resolved without the use of the workaround Thanks for your patience as we worked to do so!
Cheers,
Brandon
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8:16 am, October 14, 2014
Lievearn said:
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Decided to play firefall again after like a year. Downloaded on steam, started up through the old intro and then get this. I don't wear my gl [..]
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8:16 am, October 10, 2014
The issue is now resolved Thanks for everyone's patience as we worked to resolve it.
Cheers,
Brandon
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8:16 am, October 6, 2014
Hello again pilots!
The issues with the chat servers and friends lists should now be resolved. Happy hunting!
-SkaDude
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8:16 am, October 6, 2014
Heya Dmonic,
We've worked on these issues and they should be resolved now. Please let us know if they persist!
-SkaDude
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8:16 am, October 4, 2014
Hello Pilots,
We are releasing a hotfix which is focused on support for this weekend's Chosen Offensive event -- in addition to adding the new rewards for this weekend, it resolves a few bugs with t [..]
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8:16 pm, October 2, 2014
Deputy said:
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Hello BranFlakes,
Any eta on when the rest of us will be getting our tiki masks in-game?
- Deputy
Issue has been resolved internally, and [..]
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8:16 pm, September 30, 2014
BYnab said:
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it is?
It was
The issue is now resolved, thanks everyone!
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8:16 am, September 30, 2014
My wife and I are both having a strange graphics issue. I can't seem to find the cause, and was hoping that the power of reddit could help. Here are a few pictures that I've taken to h [..]
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8:16 am, September 29, 2014
If you're stuck in a stun, please call down a LGV if you have one and that should be a viable workaround. If not, a quick relog should resolve the issue. We're aware of what's causing this and we're t [..]
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8:16 pm, September 28, 2014
Novaova said:
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Did anyone else get ****** by a dev, and then stuck in the downed position with a fiery particle effect, with no way to move or remove the eff [..]
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8:16 am, September 25, 2014
Hey guys,
What happened was we had a brief period of time where our characters service was unavailable. During this time, if someone tried to load to another zone or log into the game, the game cou [..]
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8:16 am, September 25, 2014
Hey Trogdor, this was a known hiccup with our character services. Check out Pez's explanation of what happened here.
Thanks!
-JB
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8:16 am, September 20, 2014
This should be resolved with today's hotfix patch... that just went live. Please report here if you discover this or any other issues are still persisting.
Thank you.
Scott
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8:16 am, September 17, 2014
Hi Pilots,
Due to a bug that affects the appropriate rewarding of Titan Tokens and is causing them to be rewarded when they should be locked out, we've unfortunately needed to disable the granting o [..]
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8:16 am, September 17, 2014
The issue with Baneclaw's encounter crashing/ causing issues should now be resolved. Thanks for your patience as we worked on that!
[NA]TryHard said:
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I [..]
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8:16 am, September 17, 2014
The vendor issue has now been resolved. Thanks for your patience as we worked to resolve it!
Cheers,
Brandon
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8:16 am, September 16, 2014
As many of you have noticed, this issue should now be resolved. Thanks for your patience and sorry for the inconvenience!
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8:16 pm, September 8, 2014
Thanks for reporting this! The Web team has resolved the issue Let us know if you see anything else funky and we'll be sure to escalate it right away.
Cheers,
Brandon
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8:16 am, September 7, 2014
Thanks for reporting this. I've updated the link in the stickied thread to an alternate download link while we work to resolve the issue with the current one not working. Here it is as well: http://dl [..]
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8:16 am, September 4, 2014
This Job has been temporarily disabled for review -- once we've resolved a few issues with it, we'll get it back online.
Cheers,
Brandon
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8:16 am, September 3, 2014
Issue resolved See you back in-game!
Cheers,
Brandon
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8:16 am, September 3, 2014
SupidSeep said:
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Is it just me or is the Arsenal NOT discounted?
We're investigating why it's showing up on sale in our internal systems where we set the s [..]
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8:16 am, August 16, 2014
Varixai said:
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Edit: Minawa is on the scene now by the way!
Yup, just saw an email from him, tech ops are on the case!
Edit: Should be resolved now, th [..]
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8:16 am, August 16, 2014
Hey Corin, can you try again? We had some momentary web service issues that appear to be resolved now
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8:16 pm, August 14, 2014
It has now been 2 working weeks since I submitted the ticket to the support team. I am still unable to play firefall with anyone in any sort of group. Constantly I am kicked from the Social aspect and [..]
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8:16 am, August 12, 2014
There was an issue with the tower scripts crashing, when this occurs it is possible for spawn points to become 'orphaned' from the script, but still valid for respawning. We believe that the tower s [..]
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8:16 am, August 12, 2014
There were actually 2 bugs around players getting stuck, we found and fixed the first issue which exposed the second issue. We've resolved that for the next release. Thank you for reporting this iss [..]
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8:16 am, August 12, 2014
The fix was for a different issue (players killing drop ships) which has been resolved. Unfortunately that fix exposed another bug that was hidden before, but we've squashed it internally and you sh [..]
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8:16 am, August 12, 2014
The fix was for the dropships getting ****** (players without a base had no where to spawn). The second problem is actually a crash issue with the script that manages player spawning. That crash w [..]
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8:16 pm, August 10, 2014
Currently have a ticket open for 5 working days (not weekend) with no response other that "It is now being looked at" which was posted about 10 minutes after I made it. Friends have [..]
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8:16 am, August 10, 2014
Looks like this is now resolved for most and will be resolved shortly for those still experiencing an issue. Thanks for your patience as we worked on a workaround while Steam's API was down.
Cheers, [..]
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8:16 am, August 9, 2014
This issue is now resolved. Sorry again for the inconvenience everyone!
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8:16 pm, August 6, 2014
This issue is verified and being looked into.
Please note resolved may indicate a bug is fixed internally.
Thanks
-Xzar
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8:16 pm, August 6, 2014
Out of 4 friends I am the only one that has the following issues and it is putting me on the verge of not playing... Constantly disconnect from Social - This results in me not being kicked from group [..]
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8:16 pm, August 4, 2014
Issues with chat should now be resolved for most players automatically, or with a re-log if you're still experiencing an issue. Thanks!
Cheers,
Brandon
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8:16 am, August 4, 2014
Can users experiencing this issue please try to relog? We'd like to verify the issue has been resolved for all regions.
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8:16 am, August 4, 2014
Myself (West Coast) and a friend in New York are unable to chat, or form a squad. I've followed the instruction here: https://support.firefallthegame.com/entries/21867570-Troubleshooting-Chat- [..]
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8:16 pm, August 3, 2014
Update! Chat issues are now resolved for most, and a re-log should resolve any lingering related chat issues. Thanks for the support!
Cheers,
Brandon
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8:16 pm, July 29, 2014
Nope, steam isn't required. If you're playing from EU, there have been a couple login issues but those should be resolved shortly, so give it another try in a few minutes
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8:16 am, July 22, 2014
There was an issue earlier this morning that has since been resolved where players could not retrieve items in their mailboxes (for example, from Marketplace purchases). As for sending attachments to [..]
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8:16 pm, July 17, 2014
Looks like the wide-reaching issues should be resolved guys, if you're still having problems, please contact support. Sorry for the issues guys, thanks for sticking with us!
If you haven't logged ou [..]
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8:16 am, July 17, 2014
We've resolved the issue and the Marketplace is now available once again. Again, apologies for the trouble this may have caused you.
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8:16 pm, July 16, 2014
Hi Pilots!
I just posted in the critical issues thread here, but I also wanted to let you all who are following this thread know that non-leaderboard resource migration donation rewards have been de [..]
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8:16 am, June 14, 2014
This is now resolved. Thanks for your patience!
Cheers,
Brandon
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8:16 pm, June 8, 2014
Seraphim_72 said:
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I have the temp bike, but I cant buy a bike (I have been saving up) because (drum roll) I already have a bike ...arg.
Madmol [..]
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8:16 am, May 13, 2014
Thanks for your patience! This should now be resolved. Can you try again?
EDIT: Confirmed!
Cheers,
Brandon
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8:16 am, May 4, 2014
TarkusDeathlord said:
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Thanks all, but I cannot even submit a ticket. All the screens do is log me out of the game, request I log into my account, which I do [..]
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8:16 pm, May 3, 2014
TarkusDeathlord said:
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Thanks all, but I cannot even submit a ticket. All the screens do is log me out of the game, request I log into my account, which I do [..]
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8:16 pm, April 29, 2014
We were having some issues with the forums earlier on, around the time you posted this thread. They should be resolved now. Feel free to let us know if you run into any other problems.
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8:16 am, April 29, 2014
SassyFiend said:
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HELP PLEASE!
Hey SassyFiend, I went ahead and moved this to the Tech Support section so our Rangers can give you a hand. I hope your iss [..]
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8:16 pm, April 18, 2014
Heyo Kaligar, if you've lost progression on any of your frames the best way to handle it is to submit a support ticket to our Ranger team. They'd be able to review your history on your characters and [..]
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8:16 pm, April 9, 2014
This may seem odd but double check to make sure you haven't changed the binding on your "R" key to something else. I recently heard of an issue where someone rebound one of their keys [..]
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7:16 pm, February 14, 2014
FadedPez said:
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We may perpetually be in development, because as I mentioned, we need to add to the game constantly to keep players excited and engaged. I t [..]
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7:16 am, February 4, 2014
Hey guys,
We've prepared another hotfix today. Here's a list of what you can expect!
Reduced equipment decay rate. Removed decay on damage taken until numbers can be properly balanced to provide [..]
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7:16 pm, January 31, 2014
Why would we remove anything from the market? You can still buy that stuff and do something with it, even if that something is not equipping it. Those things that don't sell will expire from the marke [..]
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